This network employs technologies which involve the use of locally generated SSL certificates. In order for these technologies to work effectively (in particular, to avoid browser security warnings and ensure compatibility with mobile applications), your computer or mobile device must install and trust the network's SSL root certificate.
This guide will help you install your network's SSL root certificate for Windows-based browsers which use the operating system's built-in certificate store — this includes Edge, Internet Explorer, and Chrome.
First, click the Download Certificate button below.
Depending on your browser and configuration, you may be prompted to save the certificate. If so, select a folder to save the file in, and then click Save. When the download has finished, a notification should appear; in Microsoft Edge, it is shown near the bottom of the screen. Click Open file (or the equivalent for your browser) to open the certificate.
(Note: These images show Edge 80 running on Windows Server 2019; you may not see exactly the same thing if you are using another browser or a different version of Windows; however, the general process and wording should be the same.)
Depending on your browser and configuration, you may see a Security Warning which asks if you're sure you want to open the file; if so, click Open once more.
Next, you will be presented with a Certificate dialog. Click the Install Certificate... button near the bottom of this window.
The Certificate Import Wizard will open next. Depending on your configuration, you may be asked whether to install for the Current User or the Local Machine; if asked, you should normally select Current User. In either case, click Next.
The next screen will ask whether you would like to have Windows automatically select a certificate store or you would like to select it yourself. Opt to select yourself, by clicking on Place all certificates in the following store. Then, press the Browse button to the right.
The Select Certificate Store dialog will open. Highlight Trusted Root Certification Authorities in the list, and then press OK at the bottom.
Back at the main wizard screen, the Certificate store box should now show Trusted Root Certification Authorities. Press Next again.
At the Completing the Certificate Import Wizard screen, press the Finish button.
A Security Warning will appear, asking if you're sure you'd like to install the certificate. Click the Yes button.
A confirmation will appear, indicating that the certificate import was successful. Press OK.
You're done! You may close any remaining certificate windows and continue browsing as usual; in most cases, you will not notice anything different after the certificate is installed.